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New Sample Program

Filed Under: Bramble Berry News

Our customers show us love every day, and this is just one way that we can bounce that love back. Starting today, we’re letting you choose your free sample from a curated selection of rotating products – up to 3 samples, depending on how much you order!

Just our way of saying thanks.

BB_Free_Samples_EMail (1)

Here’s how it works:
Every customer will get at least one free gift with their order. Orders that are $125 or over will get two samples, and orders that are $250 or over will get three samples. In addition to fragrances, you can try other samples, like lavender essential water or a facial treatment mask. These samples rotate so that you can try new products.

To get started, go to the Bramble Berry site and select the supplies you need. You can click “My Cart” in the upper right-hand corner to see how many free gifts you will get and how much more you need to spend to reach two or three.

FreeGiftMessage

When you’re ready to check out, head to your cart. You’ll see a note that says, “You have a free gift offer which will be available once you begin the checkout process.” After clicking “Checkout,” you’ll be taken to the Free Samples page to view all the goodies you can choose from – select what you’d like to try. You’ll be told how many samples you can get.

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Once you select the samples, a button will appear that says “Continue.” Click it to go to the next page.

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Don’t want a sample or don’t know what to choose? Select one of the two buttons at the top.

SurpriseMe

Continue the checkout process by entering your billing address, shipping address, shipping method, and payment. As you go through checkout, you’ll be able to see your free gifts along with your other items. If you stop this process to add more items to your cart, you’ll need to select the samples again. Non-shippable items like e-books and classes don’t count toward a free gift.

Once you submit your payment, your soapmaking supplies and free goodies will be on their way to you!

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64 Comments

  1. I’ve ordered three times within the past month and didn’t get an option for a free sample either of those times. i was ordering on a regular computer too. Are you still doing them?

  2. I always get the free samples. Excellent idea. I’ve purchased items after receiving samples.

  3. I was not aware that we are supposed to receive samples with our orders. I have ordered twice from Bramble Berry but have received no samples. I do think this is a great idea

    • I’m sorry those samples were missing. I’m going to have customer service contact you to get this fixed.

  5. I just received my order and there was no sample in it. I was never given the option to pick one! 🙁

    • It is not available on the app right now, we are working on updating that. Sorry for any inconvenience. The sample program is available on the mobile site though.

      -Kelsey with Bramble Berry

  8. Thank you sooooooo much for the choice option! I think it’s a great idea. We all have different noses and different likes. Personally, I dont like most things that smell sweet; Vanilla and Cinnamon give me terible headaches; I like Frankincense and she liked Myrrh.
    I love the free samples as it give me a chance to preview some fragrances I may not have ordered. I will say that my last sample was not one that I or my Daughter liked. I still think the idea is what counted, not necessarily that it happend to be a fragrance I did not care for. The choose your sample/free gift idea is the way to go. I can smell 50 bottles of fragrance and possibly only like 25-30? Each nose is different. That’s what sets us apart and makes us unique.

    • You’re welcome, glad you’re enjoying the new program. Also, I definitely agree about scent being subjective. It’s always fun to see how everyone in the office reacts to a new scent – one person may love it, someone else may not be a big fan!

      -Kelsey with Bramble Berry

  9. I love this! I am a new customer ordering about 3 times so far. I have to say I love your products and great service! thank you SOOOOO much!

    • Thank you so much for your orders, we really appreciate them! What are you making with your new goodies?

      -Kelsey with Bramble Berry

  10. I placed an order today and I didn’t receive an option to select my gift choice. I’ve received the dogwood fragrance twice this month and I’d love to receive something different. I’d like to sample the relax fragrance oil.

    • I’m sorry the options didn’t appear Tammi. Were you shopping on the Bramble Berry app?

      -Kelsey with Bramble Berry

  11. love this company! it’s the little things like this that set y’all apart! thanks!

  12. Great idea! However, on my screen the new graphic at the top of the mini cart pushes the mini cart down way too far and I can’t get to the view cart button.

    • Are you using a tablet, or is that on the computer or phone? I’ll have the website team look into it.

      -Kelsey with Bramble Berry

          • I can’t view my cart either because the “view cart” button is below the screen.

          • That is a glitch we’re working on fixing. In the meantime, you can zoom out to see more of the cart. Sorry about the inconvenience.

            -Kelsey with Bramble Berry

  13. I just placed an order, but it didn’t give me any options to pick samples during checkout. I was on iPad 2. Maybe it doesn’t work right on iPads??
    I included a note at the end of the order about it. Thanks!! 🙂

    • The new sample program did go down briefly this morning and the options weren’t showing up. Sorry about that, it’s fixed now. Also, customer service can add a sample for you.

      -Kelsey with Bramble Berry

  14. Would I still be able to request a different fragrance oil if the ones that are options for this month are ones I already have and I don’t need any of the other stuff?

    • I hope so. I love option to chose different things, but in case I already have those FOs I’d like to tell which one I’d like instead. I was planning on leaving a note with my order. 🙂

    • With this new program, we won’t be doing substitutions anymore. There will be multiple choices that do rotate, so you can try a variety of new products. 🙂

      -Kelsey with Bramble Berry

      • Bummer! I agree wth the other shoppers about preferring to request a specific fragrance sample. So far, after placing several orders, I have yet to want the sample of the month and have requested something else. As for a choice of other products, that’s fine, but I also have a lot of those products already and don’t need samples of them. Is there any way to bring back the fragrance request option? Thanks!

        • I will pass your suggestion along to the team. There will be a rotating selection of fragrances to try, including new ones. If you don’t find one you’re interested in, you can try some of the other options like masks, exfoliants, etc.

          -Kelsey with Bramble Berry

  15. I wish it was done earlier. My order was shipped on Monday! It was well over 3 samples!

  17. This is fantastic! I like being able to choose which FO I want instead of being sent a random sample that I may not like.

    • Absolutely, it’s fun getting to sample new things. 🙂

      -Kelsey with Bramble Berry

  19. How do you know what the sample of the month is any more? There used to be a section that said what it is with a project to make with it. I don’t see that on the new web site. Seems like Dogwood and Ginger Blossom was the fragrance of the month back in March or April last time I ordered, its not still the sample for May is it?

    • There are currently six sample options. You can see the current selection in the pictures above When you check out, you will be able to see what options there are. Those samples will rotate so you can try new things.

      -Kelsey with Bramble Berry

  20. Thanks wish BB thought of this idea way before I placed my order for the month of May which was well over (3) three sample amounts. nevertheless, thanks.

  21. I’m always grateful for the scent samples. I always test them in a very small batch of 100% coconut oil soap and I have purchased a lot of the scents based on that free sample so your marketing strategy worked. It’s a win/win situation.

    • They’re a great way to test the fragrances before buying a full size, that way you know how they smell in cured soap. 🙂

      -Kelsey with Bramble Berry

  22. I just want to say that you guys have always been fab with the samples! Whenever I request something I have been wanting to try you guys make that happen for me. I also have enjoyed some of the sample of the months that are frequently scents I would not have thought to try and some I have really liked. Thanks for keeping the suprise me! option 🙂

    • You’re welcome Margaret, we know how fun samples are and we’re really excited for this new option. 🙂

      -Kelsey with Bramble Berry

  23. This is wonderful @brambleberry! Thanks. So if I ordered stuff and my total was under the $125 would I get the same options , except only one choice? Also I was curious if you guy’s still only gave the .5oz? Or did you go back to the full 1oz. like before?

    Thanks!

    • That is correct, the sample options are the same no matter your order size, what changes is how many you get to choose. The fragrance samples will be about .5 oz.

      -Kelsey with Bramble Berry

  26. Fantastic! What a win/win! I’m always sending a note to not include fragrance oils (i get headaches from many of them). Now, no special handling for you and I can choose something else I would like to try! Whoopee!

    • Absolutely, we can’t wait for you to sample some new goodies.

      -Kelsey with Bramble Berry

  27. Just like Sephora! I like the idea. Sometimes I’d love to sample a colorant instead of a fragrance. Thanks for giving us customers the option.

    • You’re welcome! It’s so fun to choose different things.

      -Kelsey with Bramble Berry

    • You’re welcome Cyndi, we’re really excited about it. 🙂

      -Kelsey with Bramble Berry