There’s no doubt that the holidays are stressful, and we’re doing all we can to bring a little Zen to your Bramble Berry experience. Over the past few weeks, we’ve been hard at work rolling out a brand new system to help and we’re finally ready to reveal it: say hello to the Bramble Help Desk! This new tool, accessible from the Bramble Berry homepage, offers you a way to live chat a fabulous customer care team member, as well as search through an ever-expanding list of frequently asked questions. With this new system, you’ll have yet another avenue to ask questions, find answers and resolve issues or concerns quickly and easily.
Using the Live Chat feature
One of the most exciting features of our new Help Desk is the ability to chat with a customer service team member. To live chat, begin by clicking the ‘Support’ tab on the left side of the Bramble Berry homepage.